I'm pretty sure I thought Charles was nuts when he said he wanted to make dog cookie cutters .... We'd been dabbling in copper since about 1995. As a career for a short while then in our spare time when it was hard to find a market and a battle to afford our supplies.
The days of making copper watering cans and baking pans were over and it was time to reinvent ourselves.
We started selling our cookie cutters online in the early 2000's. We did poorly at it. We weren't making enough to make ends meet and hadn't learned the fine art of customer service... something we strive for daily here at The Fussy Pup.
So, we had to quit for a while... but in early 2013 we finally got the opportunity to try again and Charles was able to quit his job at the local retail giant and get back to what he loves! Creating. His imagination never stops, whether it's designing a new cookie cutter, working in the gardens, or creating something awesome in the wood shop.
A couple years later in early 2015 I too was able to quit my day job and be here full time. About a year later we as we created and grew we were able to hire my sister full time too! It's busy, busy, busy here at The Fussy Pup
Currently, we have 2 employees on our payroll and so many new projects at hand. It's a constant evolution of our ideas to keep us growing. And we're always looking for talent to join our growing business.
We wish we could get to know everyone of our customers but it isn't really feasible in this day and age to give that face to face service you can find in your local craft shops ... if you can find a local craft shop. So here at The Fussy Pup we do what we can to make sure that every one of our customers is satisfied. We are only human we make mistakes from time to time but we will do everything in our powers to correct it should it happen!
We strive to ship daily and get orders out the following day of purchase. We gladly combine shipping in single orders; just place all of your items in your shopping cart and shipping will automatically be calculated. Shipping is via First Class services. Upgrades can be chosen for an additional cost upon checkout.
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Looking for a custom design? Just send us a message through Etsy. We love making custom designs. Let us know as much about what you are looking for when you contact us. It's also helpful to know if you want this to be exclusive or if it's something we could add to our line should we choose to do so.
So if you need any assistance placing an order or have a custom design you'd like made just give us a holler here on Etsy and we'll be happy to help ~ Thanks, Kimberly
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