Welcome to The Fussy Pup
If you need to cancel your order let us know immediately. We try to ship within one day so do let us know right away if something changes and you need to cancel.
You can make payments via credit card directly here on etsy or via paypal if prefered.
Shipments in the USA usually arrive in 3-6 business days. Transit times do vary a bit but shipping is via First Class Mail; we ship out of Indiana. Priority Mail upgrades can be purchase at check out if desired.
We strive to ship daily so get your order to you quickly. Shipping is via First Class Mail (or better at our discretion) unless shipping upgrades are purchased. Shipping will be combined in orders purchased together; simply place all of the desired items in your cart and etsy will automatically take care of the rest.
We ship directly through Etsy's shipping service so please be sure your address is correct. The program will automatically fix errors to comply with the USPS's address on file but can not know if you've forgotten to update to your newest address without your help. So please double check all shipping information before checking out. Tracking will be automatically sent to you when we purchase shipping so you can keep an eye on your package. Sometimes the post office makes a mistake when scanning in labels or is slow to update information. So please allow a few days once your item has shipped for it to arrive before worrying about tracking information.
International shipments may be subject to additional customs fees apparently that's just the way it is someplaces ~ the postage paid to me covers our costs for first class shipping of merchandise. Our customs forms are automatically filled out through Etsy's shipping service so please double check that the shipping address is correct upon check out. Once the item has left our hands it's up to the USPS and your local postal services to get the items to you ~ shipping can take 7-14 days on average but occasionally do take longer. Tracking is provided automatically provided to you when we purchase shipping but do expect long delays in the updating of information for international purchases.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
If for any reason you aren't happy with your purchase just let us know. If you simply aren't happy we'll need the item returned but if something is damaged let us know and we'll get another out to you right away and figure out what to do with the damaged one later.